Terms and Conditons
These Terms and Conditions govern your use of the website and services provided by Intramind Solutions, doing business as INTRA MINDS LLC, a Montana registered limited liability company. Throughout this document, the terms “Company,” “we,” “us,” and “our” refer to Intramind Solutions dba INTRA MINDS LLC.
Registered Business Address
INTRA MINDS LLC
1001 S Main St Ste 500
Kalispell, MT 59901
United States
By accessing our website or purchasing our services, you agree to be bound by these Terms.
Website Use and Intellectual Property
We collect navigational and technical information to improve website performance and user experience.
All content on this website, including text, images, graphics, icons, designs, and layout, is the property of Intramind Solutions dba INTRA MINDS LLC or its content suppliers and is protected by copyright and intellectual property laws. Content may not be copied, reproduced, distributed, or used for commercial purposes without written permission.
Testimonials and Submissions
Any feedback, suggestions, reviews, or testimonials submitted to us become the property of Intramind Solutions dba INTRA MINDS LLC. We are not required to keep submissions confidential, provide compensation, or respond to them.
We reserve the right to use client testimonials, reviews, and business names or logos for marketing and promotional purposes.
Electronic Communications
By using our website or contacting us electronically, you consent to receive communications from us electronically. This includes emails and notices posted on our website. These communications satisfy any legal requirement for written communication.
Copyright and Trademarks
All website content is owned by Intramind Solutions dba INTRA MINDS LLC or its licensors. Unauthorized use of our materials may violate copyright, trademark, and other laws.
If you believe your copyrighted material has been used improperly, please contact us through our website with full details of the claim.
Refund Policy
Refunds will not be issued under the following conditions:
A special or discounted package was selected
Design concepts have been approved
Revisions have been requested or completed
No communication from the client for more than two weeks
Violation of company policies
Engagement of outside designers for the same project
Incomplete or insufficient project information provided
Requests for a full redesign after work has begun
Refund requests made after 15 days from the initial payment
Refunds apply only to individual services and not bundled packages. Services including SEO, hosting, domain registration, and third party fees are non refundable.
If a refund is approved after work has started, up to 75 percent of the project cost may be retained to cover time, labor, and delivered concepts.
Refund Requests
Phone: +1 (302) 315-5090
Email: [email protected]
Quality Assurance
We provide revisions according to the limits of the selected service package. Our goal is to deliver work that meets agreed project requirements. Requests beyond the included revision scope may require additional fees.
Client Account Responsibility
Clients are responsible for monitoring their account area for messages, files, updates, and approvals. Failure to review communications does not qualify for a refund or delay claims.
Delivery and Revisions
Final files are delivered through email or the client account area. Standard turnaround time is five business days unless otherwise agreed.
Revisions are provided according to the purchased package. Any changes requested after final approval will be treated as a new project and billed separately.
Record Maintenance
We may retain copies of completed and approved work for record keeping and future reference.
Customer Support
Official support channels include:
Email: [email protected]
Phone: +1 (302) 315-5090
Website: intramindllc.com
Copyright Violation Procedure
To submit a copyright complaint, provide:
Your electronic or physical signature
A description of the copyrighted work
The location of the allegedly infringing material
Your contact information
A statement of good faith belief that the use is unauthorized
A statement under penalty of perjury that the information is accurate
Applicable Law and Dispute Resolution
These Terms and any disputes arising from your use of our website or services are governed by the laws of the United States and the State of Montana, without regard to conflict of law principles.
You agree that any legal action must be filed in the state or federal courts located in Montana. By using our services, you consent to the jurisdiction of these courts.
Before filing any legal claim, you agree to first contact Intramind Solutions dba INTRA MINDS LLC to attempt to resolve the matter informally.
Policy Changes and Severability
We reserve the right to update or modify these Terms at any time. Continued use of our website or services after changes constitutes acceptance of the revised Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
Communications and Notifications
You may receive service related or promotional communications from us. You may opt out of promotional emails at any time through your account settings or by contacting us directly.
Fraud Prevention
The use of stolen payment methods or fraudulent chargebacks is illegal. We actively report fraudulent activity to financial institutions and law enforcement authorities.
If you want, I can now rewrite your Privacy Policy so the business name and legal structure match this exactly.